We will do everything in our power to work with you during this time to ensure that you receive your packages. If you inadvertently place an order to campus, please contact the company you ordered from as soon as possible after placing your order and attempt to have the address updated or the package rerouted. TRIPLE-CHECK your address before you click ‘submit’ on any online orders.Update all online accounts and correspondence to reflect the current address where you will be residing while away from CMU.Do not send packages to campus if you will not be present.Please contact us with updates regarding any non-USPS package that has already arrived to campus.Īdditional Information For the foreseeable future, we ask that you do the following: **įor any other carrier (including UPS, FedEx, Amazon, DHL, LaserShip, etc.), please contact the carrier directly for their available options. **Please note, we CANNOT forward to international destinations due to USPS regulations. Forwarding through USPS directly is NOT allowed. Please visit our website and fill out a forwarding form. WE WILL NOT ACCEPT SIO OR ANY OTHER FORM OF DIGITAL IDENTIFICATION.įorwarding You are able to set up a forward for USPS packages only.Examples are: a CMU ID, a Driver’s License, and/or a Passport.All owners and proxies MUST bring physical identification at the time of pickup.Proxies In the event you are unable to pick up your package and have a friend or relative in the Pittsburgh area that is able to retrieve the package(s) for you, please submit a proxy form via our website: We ask that each department designate a primary contact to complete the form and to include a secondary contact should the primary contact be unavailable.Īs we begin the transition back to pre-pandemic procedures, the CMU Postal Services would like to address the following: We have created the Department Contact Form in order to maintain up-to-date contact information with departments receiving mail and packages on campus. Update all online accounts and correspondence to reflect your current address while working away from campus. What else should I consider if I will be working from home? When ordering from Amazon, please make sure to use your building name, department and room number.Please contact the carrier directly for their available options. We recommend that you coordinate carefully with Amazon deliveries. Amazon's delivery model does not include a local route driver.If you cannot resolve the delivery issue or cannot contact the carrier, please contact CMU Postal Services at 41 or Amazon packages be delivered? If you experience any difficulties with any non-USPS carrier deliveries, please contact the carrier first.Will other carriers like UPS/FedEx/DHL continue to deliver packages? Please contact us at 41 or if you wish to resume regular deliveries to your department.An authorized departmental representative may claim a department’s mail/packages from that location. Any department that is not currently open to receive mail will have their mail held at the Post Office on the lower level of the Cohon University Center. Postal Services continues to collect and deliver campus mail to any department capable of receiving the mail.Will CMU Postal Services continue to deliver and pick up campus mail? For security reasons, carriers are not permitted to deliver anything to dorms, we ask that you please refrain from using your dorm address for any mailings or packages.Retail Operations/Front Counter: Monday through Friday, 9:00AM - 4:00PM SMC Package Pickup and Departmental Mail Holds Pickup: Monday through Friday, 9:00AM - 5:00PM PLEASE COME DOWN AT YOUR EARLIEST CONVENIENCE TO COLLECT YOUR PACKAGES DURING THE CURRENT HOURS BELOW: Until Further Notice: Any proxy forms submitted the same day will not be honored until the next business day.** **All proxy forms must be submitted a day before you have your proxy come to pick it up.Check your spam/junk folder for potential notification emails.Do not come to the package window unless you have officially received a notification email from One email equals one package.Please make arrangements AHEAD of time for receiving perishables and medication prior to the holiday breaks.During the holiday breaks, do not have perishables sent to your SMC.Due to the increased volume of packages and limited space we are encountering, we ask that you please adhere to the following:
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